It has happened more often than not for Uber to be in the news for all the wrong reasons. Keeping the track record of such bad incidences intact, Uber has once again made the headlines. The ride-sharing giant has charged a whopping US $14,000 to a Canadian customer for a five-miles long ride. The 21 minutes-long ride that was supposed to charge US $20 ended up with a massive US $14,000 cost. The company, however, stated that the issue has been resolved with a complete refund to the rider.
“There was an error here and it has been resolved,” an Uber spokesperson told about $18,518.50 Canadian dollar fare. “We have provided a full refund to this rider and apologized to him for this experience. We have safeguards in place to help prevent something like this from happening, and we are working to understand how this occurred.”
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